We are here for you!
We’re here to help you create the kitchen of your dreams. Whether you have a question about our products, need assistance with an order, or are looking for expert advice, our customer service team is ready to assist.
At Caressi, we’re committed to delivering exceptional quality, innovative design, and outstanding support to ensure your experience with us is seamless from start to finish. Our passionate service team is at your service!
Our service method
We are happy to help!
It is important to us that our customers are helped as well and as quickly as possible. As soon as we receive your service request, we will contact you as soon as possible, but at the latest within 48 hours.
Curious about our service method process?

Our warranty policy
You are entitled to a high-quality product.
At Caressi, we don't compromise on quality. Although we can offer competitive prices through smart manufacturing, you can always expect at least European quality standards! We are also very active with certifications and test our designer taps & sinks extensively. Our taps come with a 5-year guarantee and all our other products come with a 2-year guarantee.

Caressi Service Team
Always Reachable, Always Reliable!
Hopefully, after looking at our service page, you got answers to your questions. We are constantly developing this page. For example, we give you tips on how to maintain your black sink, we tell you what to do with your leaking tap and you know where you could order spare parts.
As you may have read under our service method, it is important that -if you are an end customer- you contact your kitchen dealer first. This way, service can be provided in the quickest and easiest way. Of course, should an urgent problem have arisen with one of our products, you can always contact us at any time.
Our passionate service team is at your service!
Our service team is ready to help you.
